Question 1

Do you ship internationally?

Accepted Answer

Yes, we ship to over 30 countries worldwide. Shipping costs and delivery times vary by location.

Question 2

Do you offer wholesale pricing?

Accepted Answer

Yes, we offer competitive wholesale pricing for bulk orders. Please contact us for details.

Question 3

What languages do you support?

Accepted Answer

We provide customer service in English, Chinese, and Russian.

Question 4

What is the minimum order quantity for wholesale sock aids?

Accepted Answer

For standard sock aid models, we offer flexible MOQs. For OEM/ODM custom orders with branding or packaging modifications, please contact us with your requirements for a specific quote.

Question 5

How long does shipping take for sock aid orders?

Accepted Answer

Domestic orders typically ship within 1-3 business days. International wholesale orders vary by destination and shipping method. Contact us for estimated delivery times to your country.

Question 6

Can I request a product sample before ordering?

Accepted Answer

Yes. We offer product samples for evaluation. Contact us with your shipping address and the model you are interested in, and we will arrange sample delivery for quality inspection.

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